Refund policy

Return and Refund Policy

Because coffee is a food product, we do not accept returns or provide refunds simply because a customer does not like the flavor or changes their mind after purchase.

If there is a problem with your order, please contact Cantankerous Bear Coffee Company at jeff@cantankerousbearcoffee.com as soon as possible.

We will work with you if:

• You received the wrong coffee or grind.
• You received the wrong quantity.
• Your order arrives damaged.
• Your order is missing or lost in transit.
• There is another verified problem with the fulfillment of your order.

For damaged products, we may request photographs so we can document the issue and work with the appropriate shipping or fulfillment provider.

Refunds or replacements are handled by Cantankerous Bear Coffee Company based on the circumstances of the order.

We do not provide refunds or replacements solely because a customer does not enjoy a particular flavor or roast.