Shipping policy

Shipping Policy

Cantankerous Bear Coffee Company ships coffee orders within the United States.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package weight, and available shipping service. Available shipping options and their costs will be displayed before you complete your order.

Shipping Services

We currently offer USPS shipping options, including Ground Advantage and Priority Mail when available for your order.

Order Fulfillment

Orders are prepared and fulfilled through our coffee fulfillment partner, Liberty Beans Coffee. Your order may ship directly from our fulfillment partner on behalf of Cantankerous Bear Coffee Company.

Tracking

When tracking information is available, it will be provided to you with your shipping confirmation.

Delayed, Lost, or Damaged Shipments

Once a package has been transferred to the shipping carrier, delivery times are controlled by the carrier and may be affected by weather, holidays, or other circumstances beyond our control.

If your package is lost, delayed, or arrives damaged, please contact us at jeff@cantankerousbearcoffee.com as soon as possible. We will work with you and the shipping carrier to resolve the issue.

For damaged shipments, we may request photographs of the package and its contents to help us document and resolve the claim.

Incorrect or Missing Items

If you receive the wrong coffee, wrong grind, incorrect quantity, or another fulfillment error, please contact us at jeff@cantankerousbearcoffee.com. We will work with you to correct the problem.